top of page

SHIPPINGS

SHIPPING POLICY

We want your shopping experience to be amazing from start to finish! Here is how our shipping timeframes and methods work:

1. Processing Times Once payment is confirmed, your order goes through the stages of picking, packing, and dispatch. This process takes up to 2 business days.

2. Shipping Times and Methods The final delivery time depends on your location and the shipping option selected at checkout. DHL Express Shipping: 3 to 5 business days DHL Free Shipping: 3 to 8 business days Important: The delivery time shown during the shipping estimate already includes our product processing time.

 

3. Address Details Please make sure to enter your delivery details carefully. We are not responsible for delays or returns resulting from incorrect address information. If the package is returned to the store due to incorrect details, the cost of re-shipping will be the customer's responsibility.

RETURN & EXCHANGE POLICY

Carriers make up to three delivery attempts at the registered address. If no one is available to receive the package, the order may be returned to our distribution center or made available for pickup at a nearby location. Questions? Contact our support team via email at www.liorastore.shop or WhatsApp at (41) 9 9568-7207.

bottom of page